Keeping track of the income and refunds for each booking is key to clear accounting. The report "Payments Received and Refunds by Booking" shows you, in an organized way, what amounts you've collected, what refunds have been made, and which booking each transaction corresponds to. This way, you'll always have a real view of your finances.
What is the "Payments Received and Refunds by Booking" report?
It's a report that centralizes all financial transactions linked to each booking. With it, you can identify:
Booking reference.
Key dates: booking, stay, and payment.
Source portal or intermediary.
Accommodation and occupant.
Associated client.
Payment method used (POS, transfer, cash, etc.).
Amount collected or refunded.
In practice, this report becomes your detailed record of income and refunds for each booking.
How to access the report
In the main menu, go to the "Reports" tab.
Select the "Invoicing" category.
Click on "Payments Received and Refunds by Booking".
Adjust the filters according to what you want to check.
Available filters
To quickly find the information, you can filter by:
Payment date
Accommodation
Reference
Client / Occupant
Payment method
Type of payment
Location
Tags
This way, you can generate both a global summary and a very specific detail.
Practical example
In a report from January 2025, the following are recorded:
A payment of €1,000.00 with no payment method assigned for booking 25940026-1692787323.
A payment of €100.00 with POS / credit card for booking 25905587-1692787323.
Total: €1,100.00 received in the period.
The "Payments Received and Refunds by Booking" report gives you complete transparency over the cash flow in your business. Use it regularly to keep your accounts clear and avoid surprises at the end of the month.