Once you have your access details and an agreement with igloohome, request a connection with igloohome by creating a ticket to Avantio Support.

The Avantio Support team will provide you with the credentials to open an automatic synchronization between Avantio and igloohome.

Log in with your igloohome account access details https://www.igloocompany.co/iglooconnect

Go to Configuration/Settings and set up payment with Stripe

Select Avantio

Log in. Use the username and password provided by Avantio support.

Now link your Igloohome account.

Select the device and assign your properties.

Note: If you don't see your Avantio property, ensure the time zone in Avantio matches the time zone set on your Igloohome locks.

After adding your lock, it will appear in the pending list for 15 minutes.

After 15 minutes, the lock will appear in the Active List.
From that moment, guests can make a booking for that property.

Select the properties. Customize the PIN duration for each property. Set the check-in and check-out times and adjust the default duration if necessary.

Monitor your dashboard from the "Home" tab. View your active PINs directly from the dashboard.

From the "Bookings" tab, check upcoming bookings

Unlock your property in real-time (requires Bridge).

Cancelled bookings automatically revoke the PIN (requires Bridge).

Back up your data like a pro.

Set up automation in Avantio Harmony

Create a new solution in Avantio Harmony.

Select "Customers".

Choose “Send instructions to guests”.

Assign a name to the solution.

Complete the trigger (Trigger). For example:
​“Booking changed to confirmed and paid status.”

Define when to send the email with the PIN code.

Select the “Confirmed booking” template

This is what guests will receive in their email after their booking is confirmed.