Description

Operto simplifies and automates the management of vacation rentals and hotels through a unified platform for smart device management, guest experience, and operations. Its software helps managers and owners automate routine tasks, reduce costs, increase efficiency, and enhance the guest experience. With Operto, users can easily integrate with their existing property management system and a wide range of smart devices to control access, improve energy efficiency, and enhance security. Additionally, Operto offers guest-oriented features such as online check-in, mobile keys, and personalized content, which elevate the customer experience and open new revenue opportunities for owners.

Products

Operto Guest is a web application designed for mobile devices that optimizes the guest experience from before their arrival to check-out. With a focus on automation and communication, it offers features like advanced digital check-in, digital access, personalized digital guides, and the sale of additional services, which enhance guest interaction and save time. The platform integrates with major property management systems (PMS) and smart devices, such as electronic locks and thermostats, to provide a seamless and connected experience. It also allows for brand customization and multilingual support, providing a distinctive and professional touch. Operto Guest is designed to enrich the guest experience, allowing hosts to focus on delivering exceptional hospitality.

Operto Teams is a powerful software solution for vacation rental managers, offering an efficient platform for managing staff, guests, and properties. With features like automatic task scheduling, activity management, and maintenance tracking, Operto Teams helps managers save time and improve the guest experience.

Benefits

Ability to automate operations, enhance the guest experience, and optimize revenue for vacation rental managers.	Advanced technology, including IoT noise and energy sensors, and mobile key technology.
Real-time monitoring	Proactive maintenance.
Personalized communication with guests.	Seamless integrations with major property management systems and third-party tools.

Languages

Web

English, French, Spanish, Italian, Portuguese, and German

Sales Markets

Global

Success Stories

https://operto.com/case-study/prague-residences-case-study/

Ideal Customer Profile

Vacation rental managers and property management companies.

Pricing

Confirmed with the platform, determined according to the service or product.

Onboarding

Operto provides comprehensive assistance throughout the onboarding process.

Synchronization

Once you register, we will coordinate a free two-hour individual onboarding session, where we will help you set up your account according to your business needs.
After the session, you may need to complete some tasks before the official launch, usually related to data entry, which is typically completed within a week.
When you're ready to start, between 1 and 2 weeks after registration, we will conduct a training session to ensure you and your team understand how to use Operto Teams efficiently and review standard operational processes.
Once the dashboards for your team are set up, you will begin live operations and manage all tasks and staff through Operto Teams.

Depending on the number of properties, units, and staff you manage, this entire process can take from 1 day to 1 month.