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UpMarket - Synchronization and Onboarding

Sandra Álvarez avatar
Written by Sandra Álvarez
Updated this week

Operational Checklist

Customer Service

Welcome Booklets

Bidirectional Integration

Single Calendar View with All Properties and Tasks

Staff Communication

Guest Communication

Task Checklist

Task Assignment

Real-Time Progress Tracking / Status

Online Check-in

Deposit Management

Smart Lock Integration

Notifications

WhatsApp Communication with Guests

Personalized Upselling

Guest Verification and Data Collection

Multilingual

Unified Inbox

CRM

Metrics Tracking

Mobile App

Web App

AI Features

How It Works with Avantio

UpMarket integrates directly with Avantio's PMS to:

  • Synchronize booking and guest data in real-time

  • Activate automated communication flows based on stay dates and guest status

  • Centralize guest-oriented tasks, such as check-in, payments, and support

Thanks to this integration, Avantio users can automate much of the guest journey, from pre-arrival messages to check-out processes, keeping Avantio as the central source of all property and booking information.

Onboarding Process with UpMarket

UpMarket offers full support throughout the onboarding process, ensuring a smooth transition for property managers and hoteliers looking to enhance guest experience and operational efficiency. Although the platform is designed to be intuitive, we ensure you are fully prepared to make the most of all its features.

Estimated Duration: 5–7 business days. UpMarket handles the setup, templates, and launch. Minimal load for the Avantio team

Synchronization Process for Existing Avantio Customers

  1. Secure Credential Entry: Current Avantio users wishing to integrate with UpMarket should first contact Avantio support to obtain their unique integration credentials.

  1. Simple Integration Setup: Once you have the credentials, log in to UpMarket and go to the section dedicated to integration with Avantio within the platform.
    There you will find a simple and secure space to enter your Avantio credentials and complete the connection.

  1. Automatic Property Import: Once your credentials have been saved, UpMarket will immediately start importing all your properties from Avantio. Our system ensures that booking data is synchronized every 5 minutes, keeping your operations up-to-date with minimal effort on your part.

Synchronization Process for New UpMarket Customers

For those not yet using UpMarket, the integration process is just as simple:

  1. Log in to your Avantio account and request your credentials for UpMarket through the following link:https://avantio.atlassian.net/servicedesk/customer/portal/13

  2. Start by creating your account at upmarket.cloud/register. The process is quick, taking less than a minute, and is designed to get you started without delay.

  3. Once registered, you can easily find the Avantio integration page within the UpMarket platform. There you will enter the credentials provided by the Avantio alliances team.

  4. After entering your credentials, UpMarket takes care of the rest: it imports your properties and ensures continuous real-time synchronization of booking data.

Support and Sales Contact

Alejandro Romero

No longer working with this partner? Make sure to deactivate your account!
If you do not deactivate through Avantio, the partner will continue to have access to your data.
Submit a support request and deactivate your account from here.

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