Operational Checklist
Customer Service | |
Cleaning and Laundry Service | |
Two-way Integration | |
Single calendar view showing all properties, bookings, and invoicing cleanings. | |
Communication with Staff | |
Communication with Guests | |
To-do List | |
Issue Reporting | |
Real-time Tracking | |
Other Services (linen rental, laundry, etc.) | |
Stock Level Monitoring | |
Smart lock integration to facilitate property access for service providers | |
Notifications | |
GPS Map View | |
Dashboard / Owners Reports | |
Automatic Task Generation and Scheduling | |
Multilingual | |
Integration with Stripe. Charge owners when tasks are completed | |
Integration with Quickbooks | |
Tracking Time Spent on Tasks | |
Mobile App | |
Web App |
Avantio Synchronization
What Avantio syncs with http://PropertyCare.com :
Accommodation Information (Accommodation Name, Address)
Booking ID
Check-in and Check-out Dates (from booking in VRMS)
Check-in and Check-out Times (from booking in VRMS)
If you work with this partner, please note that check-in and check-out times for key collection are not synchronized, so you will need to manually adjust these times in the bookings in the VRMS.
Tourist Name
NOTE: This is a one-way synchronization; data is sent from Avantio, no updates are received from PropertyCare.com.
Onboarding
All customers have free access to the services. There are 2 weeks from registration for a customer to become operational.
The customer registers.
A call is scheduled with the account manager.
The cleaning task list is sent to the account management team at http://PropertyCare.com .
The account manager sets up the task lists and teams.
Integration Process
Please request the connection with http://PropertyCare.com only when you have signed with http://PropertyCare.com and have your access data to http://PropertyCare.com .
When you have your access data and an agreement with http://PropertyCare.com, request the connection with http://PropertyCare.com through a ticket to Avantio Support.
The Avantio Support team will provide you with the credentials to open an automatic synchronization between Avantio and http://PropertyCare.com .
When you have your credentials, go to the PropertyCare.com login page and enter your existing login details (NOT THE CREDENTIALS PROVIDED BY AVANTIO).
Once logged in, on your http://PropertyCare.com dashboard, in the left sidebar menu, go to My Account and then to Connected Services. Select Avantio from the list and click Connect, and enter the credentials provided by Avantio Support. A synchronization between Avantio and http://PropertyCare.com will now be established.
You will find the Avantio logo in the list
Contact Point for Customer Activation/Deactivation
Henry Bennett
+44 (0) 20 8123 1995
Technical Support Page
No longer working with this partner? Make sure to deactivate your account!
If you do not deactivate through Avantio, the partner will continue to have access to your data.
Submit a support request and deactivate your account from here.