Sync your accommodations with Expedia and manage everything effortlessly

Keeping your portfolio updated on Expedia doesn't have to be a headache. Connecting your properties with such a powerful channel allows you to automate rates, availability, and extras, avoiding surprises and errors. With this guide, you'll discover what syncs automatically, what you need to manage in the extranet, and how to optimize your operations to save time and gain peace of mind.

🔹What information syncs automatically with Expedia

When you connect your accommodations, a large amount of data travels automatically from your system, keeping your listing always up to date.

Photos and features	All the photos you upload and the features you define in your listing sync directly. This ensures your guests see updated and consistent information.
Availability	Forget about manually updating the calendar. Every change you make is instantly reflected on Expedia, preventing overbookings or mismatches.
Discounts and surcharges	Simple discount and simple surcharges: applied to the base rate. Long-term stay discount, early booking discount, or short-term rental surcharge: generate a new rate. Additional person surcharge: added to the total without creating a new rate.
Rates	The multi-rate linked to the cancellation policy is synced
Cancellation policies	For everything to work correctly, the policies must be well configured in the Channel Manager.
Modifications	Modifications to existing bookings must be made from the Expedia extranet and will be reflected back in the VRMS.
Cancellations	Cancellations of existing bookings must be made from the Expedia extranet and will be reflected back in the VRMS.
Bookings	All bookings enter the VRMS with the status "pre-booking".

Extras	Mandatory/optional	Stay	Day	Person	Person and Day	%
Pet	Compatible under the following conditions: The pet's stay is free. There are specific restrictions (maximum weight, breed considered dangerous, etc.). Allowed with an additional charge, specifying the corresponding amount.
Crib	Mandatory
Final cleaning	Mandatory
Deposit (refundable)	Mandatory
Extra bed	Mandatory
Heating	Mandatory
Tourist tax	Mandatory

Extras and additional services

Extras allow you to offer added value and increase revenue. Several services are synced, such as:

Crib, extra bed, final cleaning, refundable deposit.
Tourist tax.
Pets, as long as they are free, have weight or breed restrictions, or the charge and its amount are specified.

Attention to detail: the accommodation description

Expedia does not sync the description you write manually. Instead, it automatically generates a text from the features you configure in your listing. Therefore, it's essential to thoroughly complete all the features of your properties: beds, services, amenities, accessibility, and more.

Helpful tip: review each field of your listing before syncing, so your accommodation appears attractive and complete on Expedia.

🔹Booking management: what to do and where

All bookings you receive from Expedia arrive in your VRMS with the status "pre-booking". However, modifications and cancellations must be managed directly from the Expedia extranet. Doing so from your internal system will have no effect and could cause miscoordination.

Common mistakes: trying to modify a booking from the VRMS. Remember: all actions on existing bookings are done in Expedia.

Quick checklist for efficient syncing:

Complete all the features of your accommodations
Review photos and details in the listing
Set rates and discounts correctly
Adjust cancellation policies in the Channel Manager
Manage modifications and cancellations only from Expedia
Clearly define how each extra will be charged

With a well-configured synchronization, your management of accommodations on Expedia will be more efficient, avoiding errors and maximizing revenue. Now you can focus on what matters: providing an excellent experience for your guests.