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What is synchronized with Booking.com in the partial connection

Sandra Álvarez avatar
Written by Sandra Álvarez
Updated this week

The partial connection allows you to manage prices and availability from Channel PRO, while keeping other details directly in the Booking.com extranet. This is a very useful option if you already have accommodations set up on the portal or want to take advantage of advanced features that are only available there.


What the partial integration allows

  • Create new properties or link existing ones on Booking.com from Channel PRO.

  • Synchronize prices, discounts, and availability in real-time.

  • Manually maintain the rest of the configuration (photos, descriptions, extras, policies) on Booking.com.

👉 Helpful Tip: This connection is recommended if you already work with multiple accommodations on Booking.com and want to continue directly controlling certain aspects of the configuration.


What is compatible with the partial

Element

Compatibility

Details

Photos

Not synchronized (except when creating a room)

The photo gallery is not sent. You must manage it on Booking.com.

Description

Not synchronized

Booking.com automatically creates a text based on the features. To modify it, contact your account manager.

Features

Yes

Basic and administrative features are synchronized. Extras like pets or parking appear as optional.

Rates

Yes

Multiple rates are created from the VRMS. Variations in %, price per additional person, and compatible cancellation policies are included.

Availability

Yes

Updated instantly. Booking.com temporarily closes the property to process changes (it may take >1 minute to reopen).

Discounts

Partial

Only those expressed in % are synchronized. Example: last minute, early booking. Fixed amount discounts are not compatible.

Supplements

Partial

Only those expressed in % are synchronized. Fixed supplements are not sent, except for additional person (e.g., €15 per night).

Minimum stay

Yes

Minimum and maximum days are synchronized.

Check-in/out (days)

Yes

Allowed days of the week are synchronized (not by day of the month).

Check-in/out (hours)

Limited

Only one general season is allowed (January 1 - December 31). For multiple seasons, you must configure it on Booking.com.

Tourist tax

No

Must be manually configured in both systems with the same value.

Extras

Partial

Mandatory extras that always apply are synchronized (tourist tax, towels, bed linen, cribs, heating, air conditioning, final cleaning, and internet). Extras like pets or parking do not synchronize their cost. Extras must be configured the same way both in the Booking.com extranet and in the accommodation file in the VRMS. Although these extras are not sent through the connection, this is necessary for the system to correctly reflect them in the booking.

Cancellation policy

Partial

Must match between Avantio and Booking.com.

Modifications

No

Made in the Booking.com extranet and reflected in the VRMS.

Cancellations

No

Managed in the Booking.com extranet and reflected in the VRMS.

Bookings

Yes

All enter Avantio with the status "pre-booking".


Best Practices

  • Set up photos and descriptions directly on Booking.com to maintain your optimal ranking.

  • Ensure that taxes and extras have consistent values in both systems.

  • Clearly document supplements in percentage to avoid confusion with guests.


Quick Checklist

  • I have set up my rates and discounts in Avantio

  • I have reviewed the minimum stay and check-in/out days

  • I have updated photos, descriptions, and extras on Booking.com

  • I have aligned the tourist tax in both systems

  • I have checked that my cancellation policies match


Frequently Asked Questions

Can I sync photos and descriptions from Avantio?
No. You must always manage them directly in the Booking.com extranet.

What happens with fixed supplements?
They are not synced, except for the supplement for additional persons. You will need to configure them on Booking.com.

How are booking modifications or cancellations managed?
Only from the Booking.com extranet. They will be reflected later in your VRMS.

Can I have different check-in/out seasons?
No. Booking.com only allows one general season. For more complex rules, you will need to configure them manually on the portal.


Conclusion

The partial connection gives you flexibility: centralized prices and availability in Avantio, and manual control on Booking.com for more specific aspects. Although it requires a bit more management, it ensures your information is always aligned and avoids incompatibilities.

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