When you work with the Single Rate connection between Avantio and Booking.com, it's important to know what information automatically travels between both systems and what data you will need to continue managing directly from the Booking.com extranet.
Knowing these limits will help you avoid errors, save time, and keep your accommodations always updated for guests.
What syncs with Booking.com
With the Single Rate connection, Avantio sends the basic and essential information for managing your bookings. This includes:
Prices per accommodation
Availability
Minimum stay
Allowed check-in and check-out dates
Bookings
Cancellations
Modifications of existing bookings
This way, you ensure that the fundamental aspects of your accommodations are aligned without the need to duplicate work.
What doesn't sync
There is certain information that does not automatically travel from Avantio to Booking.com and that you will need to add or modify manually in the portal's extranet:
Photos of the accommodations
Property descriptions
Property features and services
Extra services
Additionally, you should consider some specifics with discounts and supplements.
Discounts and supplements
Do sync: simple percentage discounts created in Avantio.
Example: a 10% discount for bookings made between February 1 and March 31.Do not sync:
Discounts or supplements expressed in a fixed amount (EUR, GBP, USD, etc.).
Long-term rental discounts or short-term rental supplements based on the number of nights.
Supplements for additional persons.
👉 These must be configured directly in the Booking.com extranet.
Attention to details
Only one rate syncs (usually the standard one). All other rate plans must be created manually in Booking.com.
If you manage multiple accommodations, ensure that the basic information (prices and availability) is always updated in Avantio to avoid discrepancies.
Best practices
Regularly check what information you have loaded in the extranet and in Avantio to avoid inconsistencies.
If you apply special discounts or supplements, document which system you manage them in (Avantio or Booking.com).
Update photos, descriptions, and extras in advance on Booking.com so guests have accurate information.
Quick checklist
☑ Prices, availability, and minimum stays updated in Avantio.
☑ Simple percentage discounts configured in Avantio.
☑ Photos and descriptions uploaded in the Booking.com extranet.
☑ Extras and supplements created manually in Booking.com.
Frequently asked questions
What happens if I set a fixed amount discount in Avantio?
It will not sync. Only percentage discounts sync.
Can I manage multiple rate plans from Avantio in Single Rate?
No. Only one rate syncs. You must create the other plans in the Booking.com extranet.
Do supplements for additional persons sync?
No. These supplements must be configured directly in Booking.com.
What about the photos or descriptions of my properties?
They don't sync either. You will always have to manage them from the extranet.
What are the advantages of upgrading to the Content API connection?
The Content API connection greatly expands what syncs (photos, descriptions, features, extras, promotions, etc.), reducing manual work.