Syncing your advertisements with Expedia: what gets updated and what doesn't
When you connect your system with Expedia, you're taking an important step towards more automated management. But there's a key detail: not all information travels the same way back and forth. Knowing what syncs and what doesn't will save you surprises and give you control to keep your accommodations up to date.
In this article, you'll find a clear guide to understanding how synchronization between Avantio and Expedia works, what data is automatically updated, and which you need to configure directly in Expedia.
🔹What syncs automatically from Avantio
Once you activate the connection, you can forget about manually updating several elements. Avantio sends this information, and Expedia reflects it in your advertisement:
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🔹What you need to manage directly in Expedia
On the other hand, there are other aspects that do not sync and that you will need to maintain manually from your Expedia account. This allows you to customize the presentation of your accommodations for that channel:
Photos of the accommodations.
Descriptions and features.
Specific check-in and check-out dates.
Check-in times.
Additional services.
Supplements (like cleaning or pets).
Special rates (e.g., non-refundable).
Real-time availability and prices.
🔹Pay attention to details: discounts and supplements
Base rate:
Avantio's VRMS can only sync a base rate with Expedia.
Complex discounts and supplements: Do not sync automatically
Examples: non-refundable rates, cleaning or pet supplements.
They must be configured manually in Expedia.
They will be recalculated based on the base rate sent from Avantio.
Simple percentage discounts:
Yes, they sync automatically.
Helpful tip: before activating the connection, talk to your Expedia account manager to properly set up supplements and additional rates. This will help you avoid problems later on.
🔹Compatible currencies
Expedia accepts multiple currencies, allowing you to work globally:
BRL, CHF, EUR, GBP, USD, CLP, COP, CUP, ILS, JPY, MXN, SAR, AED, RON, XPF, and SEK.
Is your currency not on the list? Don't worry: you can request to have it added by contacting the support team.
🔹Frequently Asked Questions
Do I need to upload photos and descriptions in Avantio and also in Expedia?
Yes. This information does not sync, so you need to upload it directly to your Expedia account.How do I add a cleaning supplement or a non-refundable rate?
You must configure them manually in Expedia. They will be calculated based on the base rate sent from Avantio.I created a long-term rental discount in Avantio, but it doesn't appear on Expedia, why?
It is probably not a simple percentage discount. Only this type of discount syncs automatically.What do I do if my local currency is not listed as a compatible currency?
Contact the support team to request that it be added.