What Syncs with Airbnb: Choose the Connection Type That Suits You Best
Sync your property with Airbnb completely or partially and control which data updates automatically.
When you connect your properties to Airbnb from the Channel Manager, you can decide whether you want to sync all the listing information or just the essentials. This not only affects which data updates automatically, but also defines how you should manage your property from that point on. This guide will help you understand what syncs and what doesn't, depending on the type of connection you choose.
🔌 Available Sync Types
1. Complete Sync
Full management from the VRMS (Avantio): description, photos, rates, availability, extras, policies, etc.
Airbnb becomes "read-only": you won't be able to edit from your extranet.
Ideal if you want total automation and to avoid sync errors.
2. Partial Sync
Only price, availability, and price modifiers sync from the VRMS.
You can edit the rest of the listing content directly on Airbnb.
Recommended if you need to customize texts, rules, or specific policies for Airbnb.
📝 Important: When creating a listing from the Channel Manager, it starts with complete sync, but you can switch to partial if desired.
✅ What Data Syncs with Airbnb?
The type of connection determines what syncs. Below is the compatible information:
Category | What Syncs? |
Description | Sent from the VRMS. Minimum 50 characters. Includes extras and tourist registration number. |
Photos | At least 7 photos. Synced from the VRMS. |
Features and Rules | Included from the property file. Recommended to use them to enrich the content. |
Rates | Fully manageable from the Channel Manager. |
Availability | Requires at least 30 days available in the next 12 months. |
Discounts | Weekly and monthly configurable from the VRMS. |
Supplements | Include extras for additional person, pets, cleaning, etc. Manageable from the VRMS. |
Minimum Stay | Configurable from the occupancy rules. |
Check-in and Check-out Days | You can specify specific days or by month. |
Check-in and Check-out | Configured from the "Key Collection" section. |
System Extras | Deposit, final cleaning, pets, internet, air conditioning, bed linen, etc. Include price if mandatory and per booking. |
Cancellation Policy | Managed from the Channel Manager, but not directly synced. Airbnb recognizes it if it's standard. |
Bookings | All bookings arrive as “pre-booking” to the VRMS. |
Messages | Received and replied to from the booking file in VRMS. |
📌 Useful Tip: Mark "Ideal for families" in the file so your property appears as child-friendly.
🚫 What Doesn't Sync?
The address only syncs if you create the listing from scratch (not for properties already existing on Airbnb).
The pet extra is only recorded once (not per number of pets).
Booking modifications and cancellations must be made on Airbnb. They are then updated in the VRMS.
🔄 Release: Precisely Control When Booking is Possible
What is “Release”?
It's the minimum time that must pass between when someone makes a booking and the arrival date.
Available Configurations:
By Days: E.g. 1 day = does not allow same-day bookings.
By Hours: E.g. 6 hours = allows bookings for the same day until 6:00 PM (calculated by subtracting 6 hours from midnight, i.e., 24:00 – 6 h = 18:00).
You can activate the Contact Messages option so travelers can send you a request even after the minimum release time has passed. In that case, you decide whether to accept the booking manually.
Maximum Release:
Controls how far in the future travelers can book.
Default: 365 days.
You can shorten it or remove the limit if you have prices and availability defined.
⚠️ Common Error: Forgetting to set the release properly can cause you to miss last-minute bookings.
🧭 Step by Step: How to Review Your Connection Type
Go to the Channel Manager and open the property you want to review.
Check if it's set as total or partial connection.
If needed, modify the sync type according to your preferences.
Review the Release section in the portal to adjust booking windows.
🎯 Conclusion
Knowing what syncs with Airbnb allows you to work more securely and efficiently. If you prioritize total control from one place, complete sync is your ally. If you prefer to customize your listing directly on Airbnb, opt for partial. The important thing is to choose the option that best suits your property management style.
🔗 Additional Resources (UPDATE LINKS ONCE HELP IS FINALIZED)
❓ Frequently Asked Questions
Can I switch from full synchronization to partial?
Yes. You can change the type of connection at any time from the Channel Manager.
What happens if I edit directly on Airbnb with full synchronization?
The changes will be overwritten by the data from the VRMS. Use partial synchronization if you want to edit from Airbnb.
Can I limit how far in advance my property can be booked?
Yes. Set the maximum release to define how many days into the future can be booked.
What happens if I don't set the release?
You might receive last-minute bookings, which can be difficult to manage. We recommend setting at least 1 day or a few hours.
What happens if I have rates loaded, but no availability?
The listing will not be bookable. Make sure to have more than 30 days available to maintain visibility.