Main Features and Functionalities Synchronized with Avantio
Features
Questions |
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Do they show the location of the accommodation on the map? | |
What amenities do they support?
| Gym / Spa, Air conditioning, Amazon Prime, Balcony / Rooftop terrace, Barbecue, Bathrobes, Bathtub, Bicycles, Blackout curtains, Blu-ray player, Board games, Wireless doorbell / Intercom, French press, Parking space, Central heating, Desk / Workspace, Dishwasher, Dryer, DVD library, DVD player, Electrical adapters, Espresso machine, Fan, Fireplace, Freezer, Game room, Garden / Patio, Hairdryer, Herb garden Home cinema, Jacuzzi / Hot tub, Iron, Book library, Elevator access, Luxury bedding, Luxury toiletries, Microwave, Minibar, Multiple sets of keys, Netflix, Nintendo Wii, Outdoor audio system, Pets allowed, Capsule coffee machine, PS3, PS4, Rain shower, Sauna / Steam room, Ski storage / Boot room Ski-in/ski-out access, Sonos, Pool, Tennis court, Blankets, Television, Umbrella, Underfloor heating, Video intercom, Washing machine, Welcome basket, Wi-Fi, Wine cellar and Xbox |
Do they support room distribution and bed sizes? | |
Do they show real-time availability on their portal? | |
Do they synchronize and show the minimum and maximum stay? | |
Do they synchronize and show the allowed check-in and check-out days? | |
What official services / extras do they support? | Heating |
What types of services / extras do they support? | Included in the price. Not included in the price. |
Do they support season-enabled services/extras? |
Discounts and Supplements
Questions |
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What types of discounts and supplements do they support? | Simple discount, Long stay discount, Early booking discount (before a specific date), Early booking discount (with a margin of days), Last-minute discount, By number of occupants, Simple supplement, Short stay supplement, Additional occupant supplement, Single occupancy supplement |
What stay night criteria do they support for applying discounts and supplements? | More than X nights, Equal to X nights, Less than X nights |
Do they support stackable discounts/supplements? |
Prices / Rates
Questions |
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How are prices calculated on their portal? Are they calculated in real-time and shown on the portal? | |
How is the final price displayed on their portal (breakdown)? | The total price is shown to the guest, without a breakdown. |
What currencies does the portal support? | GBP, USD, CAD, EUR, AUD, NZD, ILS, DKK - Additionally, all currencies from integrations are supported, which are then converted to a supported currency. |
What payment methods do they accept? | Debit card, credit card, Google Pay, Apple Pay, and PayPal |
Who manages the payments? | Plum Guide. |
Do they have minimum or maximum stay requirements? | No requirements
|
Do they support prices with VAT included and prices without VAT? |
What Synchronizes with Plum Guide
Photos
Accommodation features and services
Property descriptions offered by Plum Guide
Cancellation policies offered by Plum Guide
Location
Prices per accommodation
Prices per person
Room distribution, number of bedrooms, and bed types
Allowed check-in/check-out days
Minimum and maximum stay
Real-time availability
Instant Booking vs. Booking Request
Plum Guide supports instant booking:
Real-time confirmation.
24-hour grace period
Plum Guide supports booking requests:
The host has 24 hours to confirm or reject the booking.
Points to Consider
The host must charge the tourist tax and the security deposit.
Rate Discrepancy between Avantio and Plum Guide:
The price shown on Plum Guide may include fees and dynamic charges applied by the portal. Any increase in price may depend on the accommodation's location, local currency, and other factors. This should be consulted directly with Plum Guide as established in the contract between the portal and the accommodation manager. Avantio does not have access to these increases.
Step-by-Step Onboarding Process
Activate your connection with Plum Guide from Avantio.
Plum Guide evaluates your properties to select which ones become part of their exclusive collection.
The Plum Guide sales team will contact you to explain the business details and next steps.
Accept the partnership with Plum Guide to continue.
The Merchandising team creates custom editorial listings, highlighting the unique features of each home.
An onboarding call is scheduled to ensure your properties are ready to go to market.
Once approved, your properties start being published on Plum Guide.
Best practices: Have all details and updated photos ready to speed up approval. Also, prepare information about the location and amenities so the merchandising team can create an attractive and distinctive listing.
Attention to detail: Plum Guide looks for "sellable" and quality homes, so make sure your property meets their standards before activating the connection.
Recent changes in the onboarding process (March 2025)
Plum Guide is focusing on key markets for new hosts, including: London, Palermo, Var, Florence, Paris, Rome, Edinburgh, Los Angeles, Hertfordshire, Venice, San Sebastián, Hampshire, Apulia, Bologna, Copenhagen, Sorrento, Oxfordshire, Naples, Amalfi Coast, Sardinia, East Sussex, Vaucluse, Ibiza, Milan, French Riviera, Nice, Highland, Lake Como, Tuscany, Greater Manchester, Umbria, and Miami.
If you are in these areas, you will receive direct notifications to activate your connection and add properties.
Quick checklist to activate Plum Guide from Avantio
Activate the connection in Avantio
Confirm that the properties meet quality standards
Provide photos and details for the creation of the editorial listing
Coordinate the onboarding call with Plum Guide
Review and accept commercial terms and commissions
Inform the Plum Guide account manager to correctly assign the properties
Frequently Asked Questions
Does Plum Guide show the exact location of my accommodation?
Yes, it always appears on a map to make selection easier for the guest.
Can I offer personalized discounts and supplements?
Yes, Plum Guide supports various types of discounts and supplements, even stackable ones, which you can configure based on the length of stay and number of occupants.
How do payments work and what methods do they accept?
Plum Guide manages all payments directly and accepts debit and credit cards, Google Pay, Apple Pay, and PayPal.
Is availability synchronized in real-time with Avantio?
Yes, availability, minimum/maximum stay, and allowed check-in/check-out days are automatically synchronized.
What happens if there is a price discrepancy between Avantio and Plum Guide?
The price may include additional charges applied by Plum Guide that do not appear in Avantio. Any questions should be consulted directly with Plum Guide.
Now that you know how to set up and manage your property on Plum Guide from Avantio, take advantage of this opportunity to connect with premium guests and increase the profitability of your accommodations.