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Set Up Your Web's Legal Texts: Read, Adapt, and Publish Securely

Stephanie Gavira avatar
Written by Stephanie Gavira
Updated this week

Complete the legal and privacy policies (cookies, terms, legal notice, GDPR, and basic information) on your Web and in VRMS

This article gathers templates and guidance to ensure your website or online store complies with current regulations through an updated "Legal Notice," "Privacy Policy," and "Cookie Policy." You'll find customizable texts, instructions on their placement on the web (footer and forms), and steps to configure them in VRMS, aiming to protect your company and users, optimize the browsing experience, and project transparency and professionalism.


Key Definitions

  • Cookies: files that save preferences and enable the operation, measurement, and personalization of the Website.

  • GDPR / RGPD: European data protection regulation governing the processing of personal data.

  • COMPANY NAME / The Owner: entity responsible for the website, which should be replaced with actual data (name, CIF/NIF, address, contact).


Cookie Policy

COMPANY NAME informs about the use of data storage and retrieval devices on users' terminal equipment.

What are cookies?

They are files downloaded to the User's computer, smartphone, or tablet when accessing certain pages or applications. They allow storing browsing preferences and streamline interaction with the Website (for example, remembering the language). The User can configure the browser to modify or block the installation of cookies without preventing access to the content.

What does COMPANY NAME use cookies for?

In accordance with Article 22 of the LSSI and Recital (30) of the GDPR, the Website uses cookies or other storage devices to track interactions with the services offered. Cookies allow recognizing the browser and device type, facilitating future visits, and making the Website more useful. COMPANY NAME uses them to:

  • Optimize navigation by tracking sessions.

  • Collect information to optimize navigation and improve the Website.

What types of cookies does this website use?

  • Necessary: strictly essential to provide a requested service or content (identify records, manage tool preferences, and access location).

  • Functional: enhance the experience (for example, displaying the weather based on location).

  • Statistics and analytics: measure performance (duration, most visited content, new/returning user) to improve navigation.

  • Advertising: obtain browsing information to manage advertising spaces and offer relevant content.

They can be first-party (sent from the Website's domain) or third-party (sent from a domain not managed by COMPANY NAME).

How do I manage cookies from my browser?

Non-mandatory cookies can be disabled in "Configure Cookies." Additionally, all browsers allow disabling cookies from the "options" or "preferences."

  • In the tools menu, select “Internet Options.”

  • Click on the privacy tab.

  • You can configure privacy with a slider with six positions that allow you to control the number of cookies that will be installed: Block all cookies, High, Medium High, Medium (default level), Low, and Accept all cookies.

  • Mozilla Firefox (http://goo.gl/QXWYmv)

    • At the top of the Firefox window, click on the Tools menu.

    • Select Options.

    • Select the Privacy panel.

    • In the Firefox option, you can choose to Use a custom history setting, as well as other privacy-related issues.

  • Google Chrome (http://goo.gl/fQnkSB)

    • Click on the menu located on the toolbar.

    • Select Settings.

    • Click on Show advanced options.

    • In the “Privacy” section, click on the Content settings button.

    • In the Cookies section, you can configure the options.

    • In the settings menu, select the “Preferences” option.

    • Open the privacy tab.

    • Select the option you want from the “block cookies” section.

    • Remember that certain functions and full functionality of the Website may not be available after disabling cookies.

If you do not wish to be tracked by cookies, Google has developed a browser add-on that you can access at the following link: http://goo.gl/up4ND .

  1. Acceptance of cookies

This Website does not install our cookies on users' devices until they have accepted their installation.

  1. Google Tag Manager (GTM)

This site allows the integration of Google Tag Manager containers managed by third parties. The cookies or technologies used through these containers may vary, so we recommend consulting the site manager for updated information.

  1. Privacy and Personal Data Protection Information

To consult COMPANY NAME's information regarding privacy and the protection of your personal data, you can check our Privacy Policy here [LINK TO THE WEBSITE'S PRIVACY POLICY].

You can consult or manage the cookies currently on the Website by accessing “Configure Cookies.”

Legal Texts

General Conditions

  1. Purpose

These general conditions regulate the booking and rental of vacation accommodations offered on the website www.ejemplo.com, owned by [Company or Owner Name] (hereinafter, "The Owner").

  1. Bookings

2.1. Booking Process: To make a booking, the user must complete the booking form available on the website. The booking will be confirmed by sending a confirmation email from The Owner.

2.2. Payments: The booking will require a payment of [X]% of the total rental amount as a deposit. The remaining balance must be paid [number] days before the arrival date. Payments can be made via [specify accepted payment methods].

2.3. Cancellation Policy: Cancellations must be notified in writing to [email]. The refund conditions will be as follows:

  • Cancellations more than [number] days in advance: [X]% of the deposit will be refunded.

  • Cancellations less than [number] days in advance: no refund.

  1. Arrival and Departure

3.1. Check-in: The check-in time for the accommodation is from [time] on the day of arrival. If the guest expects to arrive outside this time, they must notify in advance.

3.2. Check-out: The check-out time is before [time] on the day of departure. A delay in check-out without prior agreement may incur an additional charge.

  1. Occupancy

4.1. Number of Occupants: The accommodation can only be occupied by the number of people specified in the booking. Additional guests are not allowed without prior consent from The Owner.

4.2. House Rules: Guests must respect house rules and civic behavior, avoiding disturbances to neighbors. Parties or events are not allowed without prior authorization.

  1. Use of Accommodation

5.1. Responsibility: Guests are responsible for keeping the accommodation in good condition and for immediately reporting any damage or defects.

5.2. Prohibitions: Smoking inside the accommodation is prohibited, as well as engaging in any illegal or dangerous activity.

  1. Included Services

6.1. The rental includes water, electricity, gas, bed linen, towels, and final cleaning services, unless otherwise specified in the booking.

6.2. The accommodation is equipped with [specify available equipment and services, such as WiFi, television, appliances, etc.].

  1. Owner's Responsibility

7.1. The Owner is not responsible for any damage or loss suffered by guests during their stay, unless directly attributable to negligence on the part of The Owner.

7.2. In the event of force majeure (fire, flood, etc.) preventing the use of the accommodation, The Owner agrees to refund the total amount paid by the guests.

  1. Data Protection

In compliance with the General Data Protection Regulation (GDPR), we inform you that the personal data provided will be processed by [Company or Owner Name] for the purpose of managing your booking and stay. For more information, please see our [Privacy Policy] (link to the privacy policy).

Privacy Policy

  1. Introduction

At [Company or Owner Name], we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website www.ejemplo.com (hereinafter, "the Website").

  1. Data Controller

  • Name: [Company or Owner Name]

  • CIF/NIF: [Company or Owner CIF/NIF]

  • Address: [Full Address of the Company or Owner]

  • Phone: [Phone Number]

  • Email: [Email Address]

  1. Personal Data Collected

We may collect and process the following personal data:

  • Contact information (name, address, email, phone number).

  • Booking information (arrival and departure dates, number of people).

  • Payment information (credit card details or other payment methods).

  • Additional information you voluntarily provide when contacting us.

  1. Purpose of Processing

We process your personal data for the following purposes:

  • Manage and confirm your vacation rental bookings.

  • Process payments and invoicing.

  • Communicate with you to provide information about your booking.

  • Send you commercial information and promotions, provided you have given your consent.

  • Improve our services and the user experience on the Website.

  1. Legal Basis for Processing

The legal basis for processing your personal data is:

  • The execution of a contract to which the data subject is a party, or to take pre-contractual measures at the request of the data subject (bookings and payments).

  • The consent of the data subject (sending commercial communications).

  • Compliance with applicable legal obligations.

  1. Recipients of Personal Data

We do not share your personal data with third parties, except in the following cases:

  • Legal obligation.

  • Service providers acting as data processors and offering adequate data protection guarantees (e.g., payment services, web hosting services).

  1. International Data Transfers

Your personal data will not be transferred to countries outside the European Economic Area (EEA) without adequate safeguards and in compliance with applicable regulations.

  1. Data Subject Rights

You have the right to:

  • Access your personal data.

  • Request the correction of inaccurate data.

  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

  • Request the restriction of the processing of your data.

  • Object to the processing of your data.

  • Request the portability of your data.

You can exercise these rights by sending a written request to [Email Address] or to the address [Full Address]. You also have the right to file a complaint with a supervisory authority.

  1. Data Security

We implement technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

  1. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.

  1. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be published on the Website and, if significant, we will notify you via email.

  1. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [Email Address] or at the address [Full Address].

Legal Notice

This legal notice regulates the use of the website www.ejemplo.com, owned by [Company Name or Owner] (hereinafter, "The Owner").

Owner's Details

  • Name or business name: [Company Name or Owner]

  • CIF/NIF/Business Number: [Number]

  • Address: [Full Address of the Company or Owner]

  • Phone: [Phone Number]

  • Email: [Email Address]

  • If the company is registered in the commercial register, indicate the registration number

Terms of Use

Access to and use of the website www.ejemplo.com is conditioned upon acceptance of the terms and conditions set forth herein. Use of the website implies full and unreserved acceptance of each and every provision included in this Legal Notice.

Intellectual Property

All content on the website (texts, photographs, graphics, images, icons, software, links, etc.) is the exclusive property of [Company Name or Owner] or third parties, whose rights are recognized by the Owner. Reproduction, distribution, public communication, transformation, or any other form of exploitation not expressly authorized in writing by the Owner is prohibited.

Disclaimer of Liability

The Owner is not responsible for any damages of any kind that may arise from the use of this website, including, but not limited to, errors or omissions in the content, lack of availability of the website, or the transmission of viruses or harmful or malicious programs in the content.

GDPR

In accordance with the current regulations on Personal Data Protection, we inform you that your data will be incorporated into the processing system owned by COMPANY NAME with CIF XXXXXXXXXX and registered office located in City, for the purpose of fulfilling the commitments derived from the relationship we maintain with you. In compliance with current regulations, COMPANY NAME informs that the data will be retained for the strictly necessary period to comply with the aforementioned precepts.

COMPANY NAME informs that it will process the data lawfully, fairly, transparently, appropriately, pertinently, limitedly, accurately, and updated. Therefore, COMPANY NAME undertakes to take all reasonable measures to ensure that they are deleted or rectified without delay when they are inaccurate.

In accordance with the rights conferred by the current data protection regulations, you may exercise the rights of access, rectification, restriction of processing, deletion, portability, and objection to the processing of your personal data as well as the consent given for the processing thereof, by directing your request to the postal address indicated above or to the email [email protected].

Basic Privacy Information

The data will be used for management, registration, the web, user relations, and improving service quality. If you consent, they will be consolidated into the commercial database of COMPANY NAME to create a profile and for direct marketing purposes. The responsible party for this processing is COMPANY NAME. The data generated by commercial transactions are consolidated into unified databases for administrative purposes. COMPANY NAME is responsible for this consolidation. You have the right to access, rectify, delete, port, limit the processing of your data, object to the processing, and file a complaint with the data protection authority.


Frequently Asked Questions

Where are the web policy texts configured in VRMS?

  1. Access the "Web" tab

  2. In the menu, click on "Web Configuration"

  3. Select the "Legal Notices" card

In the different fields, you can complete your web policy texts. Remember to fill them out in all the languages available on your page so that all users can access the legal information in their own language.

Where are the policy texts displayed on my website?

  • The Cookie Policy, General Terms and Conditions, Privacy Policy, Legal Notice, and Basic Privacy Information appear in the footer and/or in the various forms on your page.

  • The Basic Privacy Information will only be displayed if you have completed the text from VRMS.

  • Information related to the GDPR is automatically added to the footer of emails sent from your website.

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