Enhance guest satisfaction, increase efficiency, and secure more bookings
We have partnered with some of the best apps on the market to offer you integrated tools that will help improve the guest experience and boost their satisfaction levels.
These platforms come with a variety of features that facilitate communication between property managers and guests, allowing for a more personalized and efficient service. This translates into time savings, reduced errors, and lower operational costs.
Key features of our integrated platforms:
Automated and digitized communication
Centralized management of teams and tasks
Automated check-in, smart access, and data collection
Personalized guest experience
Benefits of using a guest management tool:
Secure more bookings by improving guest satisfaction: A good guest experience translates into better reviews and ratings, which are essential for attracting new customers. From contactless check-in to personalized digital guides, every detail counts in maintaining a good reputation and generating more bookings.
Save time and reduce operational costs: Investing in the guest experience can significantly reduce the time spent managing complaints and issues. By automating processes, operational costs are reduced, and personalized communication is offered, sending each guest all the necessary information for their stay.
Centralized communication and faster responses: Automation tools are a game-changer for property managers. They allow managing all guest messages from multiple channels in one place, ensuring quick responses and a seamless experience.
Features may vary depending on the chosen partner. For a complete description of the available products and services, check their help page at the link provided below.
HostyAI | |||||||
Customer Support | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Welcome Booklets | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ | ❌ |
Bidirectional Integration | ✅ | ❌ | ❌ | ✅ | ✅ | ✅ | ❌ |
Unique Calendar View with All Properties and Tasks | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ | ❌ |
Staff Communication | ✅ | ✅ | ✅ | ✅ | ❌ | ❌ | ❌ |
Guest Communication | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Task Checklist | ✅ | ✅ | ❌ | ❌ | ✅ | ✅ | ✅ |
Task Assignment | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ❌ |
Real-Time Progress Tracking / Status | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ | ✅ |
Online Check-in | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Deposit Management | ✅ | ❌ | ❌ | ✅ | ✅ | ✅ | ❌ |
Smart Lock Integration | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ❌ |
Notifications | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Guest Communication via WhatsApp | ❌ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ |
Customized Additional Sales | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ❌ |
Guest Verification and Data Collection | ✅ | ❌ | ✅ | ❌ | ✅ | ✅ | ✅ |
Multilingual | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ |
Unified Inbox | ❌ | ❌ | ✅ | ❌ | ✅ | ✅ | ✅ |
CRM | ✅ | ❌ | ❌ | ❌ | ❌ | ✅ | ❌ |
Metrics Tracking | ✅ | ✅ | ✅ | ❌ | ✅ | ✅ | ✅ |
Mobile App | ✅ | ✅ | ✅ | ✅ | ❌ | ✅ | ❌ |
Web App | ✅ | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
AI Features | ❌ | ❌ | ✅ | ❌ | ❌ | ✅ | ✅ |
If you're only looking for digital guest guides, check out Touch Stay:
Customer Support | ✅ |
Customized digital welcome books (with fields like name, property details, contact information, and more) | ✅ |
Option to create new custom fields | ✅ |
Link to the full book or specific sections for quick access to specific information | ✅ |
Internal notifications (such as alerts for the cleaning team) | ✅ |
Customizable and personalized messages (with fields like name, property details, contact information, and more) | ✅ |
Ready-to-use message templates | ✅ |
Automatic sending of review requests | ✅ |
Collection of reviews using a star rating system | ✅ |
Collection of guest emails with consent checkbox | ✅ |
Specific feedback on new features or experiences offered | ❌ |
Batch download of all reviews and comments for tracking and analysis | ✅ |
Option to include a subscription checkbox at any point in guest communication | ✅ |
Ability to add a link to the privacy policy to build trust | ✅ |
Multilingual | ✅ |
Sales markets | Global |
If you're looking for guest verification software with automated risk management tools that allow managers to review and verify their guests, check out Truvi:
Customer Support | ✅ |
Cancellation insurance | ❌ |
Damage protection coverage up to €3,000 within cancellation insurance | ❌ |
Damage protection insurance up to €3,000 | ❌ |
Damage protection up to $5,000,000 (not an insurance provider), inclusion coverage | ✅ |
Online deposit management | ✅ |
Damage waiver for vacation rentals | ✅ |
Online deposit management without blocking the card limit | ❌ |
Multicurrency deposit management | ✅ |
Guest Screening | ✅ |
Inclusion insurance | ❌ |
Optional insurance | ❌ |
Payment of % of the Damage Waiver price | ✅ |
Payment of fixed price | ✅ |
Exclusion of bookings older than 90 days | ❌ |
Includes Guest liability | ❌ |
Includes Owner liability | ❌ |
European coverage | ❌ |
Worldwide coverage | ✅ |