When you connect your accommodations to Booking.com using the Content API, you save time and avoid duplicate management. From Channel PRO, you can activate the portal in just a few steps and have all your information automatically synchronized. Fewer complications and more control in one place.
Step-by-step to activate the connection
Activating the Booking.com Content API is done directly from Channel PRO. The process consists of 5 guided steps:
Access the portals section in Channel PRO.
Click the Connect button on Booking.com.
Review the minimum requirements and confirm that you have an active contract with Booking.com.
Set up the general settings (these will apply by default to all properties).
Click Next and complete the connection.
👉 After the general activation, you can customize the configuration per property from the accommodations activation section.
General settings you need to configure
In step 4 of the process, you will need to define key parameters:
LEID (Legal Entity ID): the identifying number of your account on Booking.com (not specific to a hotel). If you don't have it, request it from Booking.com support.
Price increase or decrease: adjust the base rate defined in your VRMS by percentage.
Connection type: choose between full or partial connection. Note that this setting cannot be changed from Channel PRO; if you want to change it later, you will need to request it from Customer Service.
Release: minimum period between booking and check-in.
Cancellation policy: select the general policy. Later, you can add a stricter one and a non-refundable one, or even seasonal policies.
Payment configuration: define who manages the booking payments, always in line with what was agreed with Booking.com.
👉 Pay attention to details: the payment configuration is not synchronized with the portal, but it does impact how bookings are recorded and displayed in your VRMS.
Useful tips
You can only add one LEID per Channel PRO account. If you work with multiple Booking.com accounts, make sure to use the LEID where you want to create new properties.
Always review the configured cancellation policy before activating your properties: changing it later may cause discrepancies with guests.
If you apply price increases or decreases, check with a test booking how the final amount is reflected.
Quick checklist
You have an active contract with Booking.com
You have requested and confirmed your LEID
You have defined the basic cancellation policy
You have reviewed the payment management agreed with Booking.com
You have configured the release and price settings
Frequently asked questions
Where can I find my LEID?
In your Booking.com extranet. If it doesn't appear, contact their support to have it generated.
Can I have multiple LEIDs in Channel PRO?
No. Only one LEID is allowed per account.
Can I change the connection type (partial or full) after activating it?
Not from Channel PRO. To change it, you will need to contact the Customer Service team.
What happens if I don't configure the payment management correctly?
The information will not be synchronized with Booking.com, but it could cause inconsistencies in your internal VRMS records.
Can I add cancellation policies later?
Yes. After activation, you can add a stricter policy, a non-refundable one, and seasonal policies.
Conclusion
Activating Booking.com with the Content API in Channel PRO allows you to centralize your management and gain efficiency from day one. Now that you know the necessary steps and configurations, take a few minutes to carefully review each parameter: you'll avoid future problems and ensure everything is aligned with Booking.com.
👉 What's the next step? Activate your properties from the accommodations section and start receiving bookings with the peace of mind that your information is always synchronized.