Resolve Issues in Your Airbnb Listings
Sometimes, Airbnb may detect problems in your listings: incomplete data, contradictory information, or configurations that don't comply with their policies. These cases are shown as Listing issues. Detecting and correcting them in time is key to maintaining the visibility of your properties.
What are listing issues
These are alerts generated by Airbnb when they find a problem affecting the publication of a listing. They can range from minor details (a photo not meeting requirements) to blocks that prevent the listing from appearing in searches.
Some common examples:
Incomplete information in the listing (price, availability, rules).
Low-quality photos or those not meeting requirements.
Accessibility configuration without validation.
Inconsistencies between the cancellation policy and the configuration in Channel PRO.
Non-compliance with safety or quality standards.
👉 Useful Tip: regularly check this section in Channel PRO. Detecting an alert early prevents the listing from being hidden on Airbnb.
Where to see the issues
Go to Channel PRO > Improvement Center > Listing issues.
You will see a list of affected listings and the type of issue.
Each alert will include a brief detail of the problem and, in some cases, a direct link to correct it.
How to resolve a listing issue
Click on the listing marked with an issue.
Review the message that Airbnb has associated with the problem.
Correct the information in Channel PRO or directly on Airbnb (depending on the type of alert).
Save and sync the changes.
Check that the issue disappears from the list.
👉 Pay attention to details: some issues may take time to disappear after being corrected, as they depend on Airbnb's automatic review.
Best Practices
Keep the listing updated: photos, prices, house rules, and policies should always be reviewed.
Check accessibility and safety: these sections are frequent sources of errors if not configured correctly.
Act quickly: the sooner you resolve the issue, the less risk of losing bookings.
Rely on support: if an alert persists without apparent reason, contact Airbnb or Avantio to validate it.
Quick Checklist
Have I checked if I have listings with active issues?
Have I corrected all incomplete or erroneous fields?
Do my photos meet Airbnb's requirements?
Conclusion
Listing issues are a quality control tool: by correcting them, you ensure that your listings comply with Airbnb's standards and remain visible. Make this review part of your management routine to guarantee uninterrupted bookings.
Additional Resources
Frequently Asked Questions
What happens if I don't resolve a listing issue?
The listing may be hidden or receive less visibility on Airbnb.
Do alerts disappear automatically once corrected?
Yes, although in some cases they may take a while to update.
Can I receive issues on all my listings at once?
Yes, if there is a common error (example: cancellation policy configuration).
Where is it better to correct: in Channel PRO or on Airbnb?
It depends on the type of issue. If it's related to synchronized data, do it in Channel PRO.
Who helps me if I don't understand the issue?
You can contact Avantio support or Airbnb customer service.