Reconnect Your Airbnb Account in Channel PRO
When managing multiple accommodations, having the peace of mind that prices, availability, and features are updated without errors on Airbnb is invaluable. However, sometimes the connection between Channel PRO and Airbnb can expire and stop syncing. The good news is that you can now resolve it yourself in just a few clicks.
Why Do You Need to Reconnect Your Account?
Sometimes, the credentials linking your Airbnb account with the system expire. The result: your advertisements stop updating, and guests may see available dates that are actually booked. Previously, you had to manually deactivate accommodations and request support to delete the IDs. Now, you just need to press a button.
👉 Key Benefit: Ensure that Airbnb advertisements always display the correct information, avoiding double bookings or misunderstandings with your guests.
How to Reconnect Your Account Step by Step
Log in to Channel PRO and go to the Airbnb > Configuration > Associated Accounts section.
Hover over the affected account. You will see the “Reconnect” button.
Click the button. You will be automatically redirected to the Airbnb website.
Log in with your Airbnb credentials.
Before reconnecting, make sure to log out of the Airbnb extranet in the browser you are using.
Useful Tip
If you don't see the “Reconnect” button, check that there is indeed an alert on the associated account. It only appears when there is a disconnection.
Pay Attention to Details
Logging out of Airbnb beforehand is crucial. Otherwise, the system might try to reconnect with the wrong user or display an error.
Common Errors and How to Avoid Them
Forgetting to log out of Airbnb: can create a failed login loop.
Reconnecting from a browser with multiple accounts open: it's better to use an incognito window.
Ignoring alerts in Channel PRO: if the platform shows you a warning, it's because your account is truly disconnected.
Quick Checklist
Before reconnecting, verify:
Is the alert appearing in the Associated Accounts section?
Did you log out of Airbnb in your browser?
Do you have your login credentials handy?
What Changes with This New Process
Before: deactivate accommodations, delete IDs, wait for manual support intervention.
Now: instant reconnection button in Channel PRO.
A seemingly small change, but it saves you time, prevents booking losses, and gives you full control over the connection.
Next Steps
Now that you know how to reconnect your Airbnb account, stay calm if the alert appears again: you can solve the problem in less than a minute. And if you need more peace of mind, contact our Support team: they will be happy to help you.
Additional Resources
Frequently Asked Questions
Why does the reconnection alert appear in Channel PRO?
Because your Airbnb credentials have expired and the synchronization has been interrupted.
What happens if I don't reconnect my account?
Your accommodations will stop updating on Airbnb, and guests might book dates that are already occupied.
Can I reconnect multiple Airbnb accounts?
Yes. You just need to repeat the process for each associated account that shows the alert.
Do I always need to contact support to reconnect?
No. With this new button, you can do it yourself. Only contact support if the process fails.
How long does it take for the reconnection to apply?
It's immediate: as soon as you log in to Airbnb, the connection is restored.