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HomeToGo - Synchronization and Onboarding

Sandra Álvarez avatar
Written by Sandra Álvarez
Updated this week

Connect and Sync Your Property with HomeToGo

When you decide to list your property on HomeToGo, it's not just about being visible, but ensuring the information displayed is clear, consistent, and appealing to travelers. Correct pricing, real-time availability, quality photos, and well-defined extras make all the difference. Additionally, with a good initial setup, you'll save time and avoid surprises in your daily operations.

🔹What You Can Sync with HomeToGo

HomeToGo allows most of your property's information to sync automatically:

  • Property photos (with minimum size and quality requirements).

  • Descriptions and features.

  • Pricing and availability.

  • Discounts and surcharges.

  • Minimum and maximum stay.

  • Allowed check-in and check-out dates.

  • Additional services and cancellation policy (as configured in your management system).

  • Real-time price calculation and consultation.

  • Online bookings with payments managed by HomeToGo.

Attention to Detail: HomeToGo does not sync check-in times or key collection details. You must communicate this information directly to the guest.

🔹Minimum Requirements for Photos

Images are key to attracting bookings. Make sure to meet these requirements:

  • Accepted formats: JPG, GIF, PNG, or BMP.

  • Maximum size: 11 MB.

  • Minimum size: 120 KB.

  • Minimum dimensions: 1300 × 900 pixels.

Helpful Tip: upload bright photos with wide angles and careful details. A good photo builds trust even before reading the description.

🔹Services, Extras, and Discounts You Can Configure

On HomeToGo, you can display both services included in the price and optional extras (even just in certain seasons). Common ones include: heating, spa access, Wi-Fi, parking, pool, Netflix, among many others.

Accepted Discounts

  • For extended stays.

  • For early bookings (with a deadline or days in advance).

  • Last-minute.

  • Based on the number of occupants.

Accepted Surcharges

  • For short stays.

  • For extra occupants.

  • For single occupancy.

Common Mistakes: sometimes discounts and surcharges are configured without checking their compatibility. Remember that HomeToGo allows cumulative discounts and surcharges, which can alter the final price more than expected.

🔹Currencies and Payment Methods

HomeToGo accepts major currencies (EUR, GBP, USD, CHF, AUD, NOK, SEK, DKK, PLN, RUB, among others).
Payments are managed directly by HomeToGo, and guests can pay with debit card, credit card, Google Pay, Apple Pay, or PayPal.

🔹Step by Step: How to Connect with HomeToGo

Quick Checklist Before Activating:

  • Photos meet quality requirements.

  • Rates and surcharges reviewed.

  • Minimum stay and check-in dates configured.

  • Extras defined by season if applicable.

  • Cancellation policy visible and correct.

🔹Main Benefit

By connecting your property with HomeToGo, you not only reach more travelers but also simplify your daily operations. Everything updates in real-time, you avoid discrepancies, and manage payments securely. Once set up, you gain visibility and peace of mind.

🔹Frequently Asked Questions

  • Can I include prices with or without VAT?

Yes, HomeToGo allows both options.

  • Can the guest indicate the age of children when booking?

No, they can only indicate the number of children. By default, bookings will show children as "12 years old." You can manually edit this information in your system.

  • How is the price displayed to the guest?

The traveler will see the total price. The breakdown of taxes and fees is only available to the host.

  • Are there minimum stay requirements on HomeToGo?

No. You define the minimum or maximum duration from your management system.

  • What do I do if I want to deactivate my listing on HomeToGo?

Contact directly via [email protected].


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