What Is a Non-Refundable Rate and How Can It Help You Increase Revenue?
Non-refundable rates allow guests to access a discounted price in exchange for agreeing to a no-cancellation policy.
For you as a host, this means securing your income from the moment the booking is made—even if the guest decides to cancel.
You can enable the non-refundable rate option only if you are using the full connection with Airbnb in Avantio’s ChannelPRO.
Advantages of Offering a Non-Refundable Rate
Implementing this strategy can make a significant difference in your property’s profitability. It is especially recommended if you:
Manage high-demand urban properties.
Want to capitalize on peak seasons or short booking windows.
Aim to fill midweek gaps, low-season periods, or single nights.
Additionally, Airbnb highlights discounted prices in search results, improving visibility and increasing your chances of receiving more bookings.
Key Benefits
Higher visibility
Lower prices appear in higher positions in search results, attracting more attention to your listing.More bookings
Guests see non-refundable options as great value for money, which increases conversion rates.Secured income (and potential double benefit)
If a guest cancels, you keep the original payment and can rebook those dates, generating additional revenue.
Attention to detail
In extraordinary circumstances, guests may be entitled to a full refund according to Airbnb’s policies.
How It Appears to the Guest
Non-refundable rates are displayed alongside the standard refundable rate, giving guests a clear choice.
Airbnb presents it as a discount—typically around 10%—which is applied in addition to any other active promotions.
Example of a Non-Refundable Discount
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Availability Windows (Depending on Your Cancellation Policy)
The specific availability window depends on the general cancellation policy configured for your listing. Below are the available options:
Cancellation Policy Type | Applicable (Before Check-in) |
Flexible | 1 day |
Moderate | 5 days |
Limited | 14 days |
Firm | 14 days |
Strict | 14 days |
Attention to detail
A booking is valid if the check-out date is within 60 days.
Super Strict 30/60-day policies are not compatible with this type of discount.
Practical Tips for Using Non-Refundable Rates in Avantio
Apply the rate selectively: to all your listings or only to those with the highest potential.
Use it strategically: fill gaps, boost low-season reservations, or attract guests who book well in advance.
Monitor performance: assess its impact on your occupancy rate and average revenue per booking.
It’s a future-proof strategy: you earn money whether the guest shows up or not.
Vania Gómez, OTA Optimizer at Avantio.
Activate Your Non-Refundable Rates in Avantio
Ready to increase your revenue with less risk? Setting up non-refundable rates is quick, simple, and fully compatible with your full Airbnb connection.
See how to activate them step by step here.
Attention to detail
As of October 1, 2025, hosts in Italy can offer guests discounted prices linked to a non-refundable cancellation policy.