Set Up Safety and Property Information on Airbnb
Safety is a priority for guests, and providing clear information about potential risks in your accommodation builds trust and prevents misunderstandings. With the “Safety and Property” feature in Channel PRO, you can easily indicate relevant conditions of your property to be displayed on Airbnb.
What Information You Can Add
Airbnb allows you to inform guests about various situations or features of the accommodation:
Stairs to climb
Potential noise
Pets on the premises
No parking available
Shared common areas
Service limitations
Security camera or recording device
Weapons on the property
Presence of potentially dangerous animals
Unfenced or unlocked pool or hot tub
Lake, river, or other body of water nearby
Climbing structure or playground equipment
High surface without railing or protection
👉 Pay attention to details: these conditions help set clear expectations and protect you from future claims.
How to Set It Up in Channel PRO
Go to Channel PRO > Safety and Property.
Select the options that apply to your accommodation.
Add a brief description (optional in most cases).
Save the changes.
Important Rules
You only need to add the description in one language. Airbnb will automatically translate it into others.
The character limit for descriptions is 300.
In two cases, a specific description is mandatory:
Security camera/recording device → Indicate location and details.
Weapons on the property → Specify the type of weapons and their location.
Best Practices
Be transparent: informing about stairs or noise doesn't detract from appeal; it builds trust.
Be specific enough: a comment like “the pool is unfenced, located in the garden” is more helpful than just checking the box.
Keep information updated: review this section whenever you make changes to the property.
Quick Checklist
Have I marked all applicable features for my accommodation?
Have I added the mandatory description for cameras and weapons?
Is the text brief (max. 300 characters) and clear?
Have I saved the changes in Channel PRO?
Conclusion
Properly setting up the safety and property section protects both you and your guests. It offers transparency, anticipates potential questions, and ensures your Airbnb listing reflects the reality of the accommodation.
Additional Resources
Frequently Asked Questions
What happens if I don't set up this section?
Airbnb will display default information, and guests might be surprised by unforeseen conditions.
Can I add descriptions in multiple languages?
It's not necessary. Airbnb automatically translates the description into available languages.
What if I don't detail the location of a camera or weapon?
Airbnb requires this information; otherwise, it won't be published correctly.
Can I indicate more than one safety condition?
Yes, you can select all that apply to your accommodation.
Is the information applied globally or per accommodation?
You can configure it at both the company level and for each individual property.