🏷️ What is Feratel?
Feratel is a distribution hub for vacation rentals with a strong presence in Germany, Austria, and Switzerland. Through its network of connected portals, it allows you to increase the visibility of your properties in the Central European market.
🔁 What is synchronized from Avantio to Feratel?
📅 Availability
Available calendar dates
💸 Rates
Base price per night
Supplement for additional person
Simple discounts and supplements (the most restrictive applies)
🛏️ Stay conditions
Minimum and maximum stay
Allowed check-in and check-out days
Occupancy rules
Release (minimum days in advance to book)
Content (photos, descriptions...) is not synchronized from Avantio.
You must manually upload the content in the Feratel extranet before connecting.
Bookings Management
Bookings arrive at the VRMS with itemized extras (if available):
🧼 Final cleaning
🛏️ Bed linen
🏛️ Tourist tax
Feratel does not send payment details yet, but you can configure conditions manually from Channel PRO.
💸 Commission
Feratel does not send the complete details.
The configured commission will be inserted in: VRMS → Bookings → Portals → Feratel
🔌How can I connect with this portal?
Create an account on the portal (Outside Avantio)
Register as a manager on the portal's website.
Sign the contract
Accept the terms and sign the contract sent by the portal.
Complete onboarding if it is a step available from the portal
Some portals offer an onboarding call.
Enter the Feratel extranet.
Go to Data Management → Advanced Configuration → Interface Maintenance.
Select Avantio as provider.
Insert your properties with hotel, room, and product ID.
Connect from ChannelPro
Go to Portals - ChannelPro → Feratel → Follow the steps indicated there.
🔑 Remember if you need the Avantio Key, it is the key that appears in
Portals ➡️ Configure.
Activation of Accommodations
Important
Make sure you have active rates, availability, and occupancy rules before activating.
After activating the properties in Channel PRO:
Check that the Booking Rule Templates in Feratel are correctly assigned to the rules synchronized from Avantio.
Without this assignment, your advertisements will not be published or bookable.
To activate properties:
"Link hotel from Feratel" (❇️The first connection).
"Associate with existing hotel" (↩️If already linked).
🧠 Need help with the configuration?
If you're unsure about any of the steps or details, don't hesitate to contact our Customer Experience team. We will be happy to help you!