Activate and Use TicketBAI in Avantio VRMS (Gipuzkoa)
Complying with tax regulations in Gipuzkoa might seem complex, but with TicketBAI, it's easier. This electronic invoicing system allows you to issue traceable invoices and comply with the Provincial Treasury without complications. In this article, we guide you step by step to activate TicketBAI in your VRMS account and avoid common mistakes.
What is TicketBAI and Who Should Use It?
TicketBAI is a joint project of the three Provincial Treasuries and the Basque Government to combat tax fraud. It requires invoices to be issued through approved software that ensures traceability and control.
Mandatory for: all companies and freelancers based in Bizkaia, Gipuzkoa, and Álava.
Exemptions: in Gipuzkoa and Álava, individuals over 60 who have never had employees and do not belong to regulated professions.
Important: TicketBAI export in Avantio is only compatible with Gipuzkoa.
How to Activate TicketBAI in Avantio VRMS
To use TicketBAI in Avantio, you need to activate an additional module. The process consists of three steps:
1. Request Module Activation
Send a support ticket requesting activation and accepting the cost
Activation cost: €250
Monthly maintenance: €60/month
2. Upload Your Digital Certificate
Go to Accounting → Export data → TicketBAI → Configuration.
Click on "Select file" and upload your certificate.
Enter the associated password.
Press Save.
Accepted certificate types:
Izenpe certificate.
FMNT certificate.
These certificates are requested directly from TicketBAI
3. Accept the Device on the Gipuzkoataria Portal
Log in to the Gipuzkoataria Electronic Headquarters.
Go to Finance and Treasury → TicketBAI → Device Registration.
Accept the device by clicking the green check in the "Actions" column.
How to Verify if an Invoice Was Sent Correctly
In Avantio VRMS, invoices are exported automatically when they are issued. You don't need to do anything manually to send them to TicketBAI.
To check the status of the submissions, you have three ways:
1. From the Alert Message When Issuing the Invoice
If an export error occurs during issuance, you will receive an immediate alert message with more details about the cause of the problem. This allows you to correct it on the spot and prevent the invoice from being unregistered.
2. From the Invoice List
Path: Accounting → Invoicing → Invoice List.
If the "TicketBAI" label appears in the "Export data" column, it means the invoice was sent correctly.
If the label is missing, the invoice was not exported.
3. From the Export History
Path: Accounting → Export data → TicketBAI (Gipuzkoa) → Completed Exports.
The green check in the "Sent" column confirms that the invoice was exported without issues.
The red x indicates an error. In that case, you can retry sending by clicking the envelope icon.
Hover over the "i" for additional information about the status.
Note: TicketBAI is not compatible with invoicing in the owner's name.
Quick Checklist Before Starting
Have you requested the module from support?
Do you have your valid digital certificate?
Have you accepted the device on Gipuzkoataria?
Do you know where to check the status of the exports?
Best Practices
Always keep a backup of your digital certificate.
Periodically check the export history.
If you see repeated errors, contact support as soon as possible to avoid tax penalties.
Frequently Asked Questions
Can I use TicketBAI in Bizkaia or Álava with Avantio?
No. Avantio's accounting export is only compatible with Gipuzkoa.
What happens if an invoice is not sent correctly?
You can retry sending from the export section. Additionally, you can check the error details by hovering over the "i" icon.
Do I need to renew the digital certificate?
Yes, certificates have an expiration date. Check it and renew before it expires to avoid interruptions.
What is the cost of the TicketBAI module?
The setup costs €250 and maintenance is €60 per month.
Conclusion
Now that you know how to activate and use TicketBAI in your VRMS, you can comply with Gipuzkoa's tax regulations without complications. Set up your certificate, accept the device, and ensure all your invoices are sent correctly.
👉 Next step? Review your export history and make sure everything is working as it should.